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[E世博]
会员yuyiyui咨询正常投注取款收到e世博邮件疑似非法投注
[复制链接]
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本帖最后由 天策-七玥 于 2022-8-23 17:09 编辑 0 K: `; J# S6 U. ]! d: P
! r3 @0 C. L% T7 F7 ^【论坛ID】:：yuyiyui4 {: q8 V6 s9 \& A! F- x/ f
【咨询公司】 ：E世博
3 N2 i4 p! o) l" S【公司账号绑定】 ：已绑定
* U3 g0 ~/ O7 X; O0 g/ L! b【咨询详细说明】：2022/8/18注册的e世博，第一天正常游戏也正常出款了，然后21号的时候有空又去e世博玩，再次取款的时候就收到邮件说风控部门判定有【疑似非法投注】之行为，目前账号已停权，为避免审查期间会员持续投注，造成双方权益受损，审查期间无法解除。所有投注数据转呈各相关单位进行审查！审核时间为７个工作天，请您耐心等候审核结果。5 B: z% y+ m+ U/ P' Q% F& j
注：非法投注行为之定义，请您参阅【协议与规则】第11条
$ x" ?5 h r/ K# c4 |11.若经本公司发现会员以不正当手法<利用外挂程式>进行投注或以任何非正常方式进行的个人、团体投注有损公司利益之投注情事发生，本公司保留权利取消该类注单以及注单产生之红利，并停用该会员账号。
! h5 o0 H2 R/ A3 @如有任何疑问，欢迎您随时洽询Ｅ世博24小时在线客服进行咨询，谢谢您！
2 t9 W7 `- ^/ v- s$ i; iＥ世博 客服中心 敬上; r, X+ p- X8 H5 O- j T
% O# V" @2 e; k( U$ ^希望e世博驻站客服帮我看下什么情况，尽快帮我解决
& m% a: j6 y4 {: e. F- U8 O/ m |
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本帖最后由 天策-九儿 于 2022-8-28 15:25 编辑 $ x3 w" e3 k9 U ~# K# Y( j% E
: E5 S7 p/ G! X七玥已了解你的问题，这里会联系客服询问情况，七玥需要提醒楼主，咨询区是让会员多一个渠道联系客服，是不强制公司客服回应的
\% H/ e, \- M0 q, R; U---------------------------------------------------------------------------------------------------------------------" ~4 I5 j! W# U8 q7 u- ^
跟进情况更新：
; l7 a! d/ I; w% f" O0 f5 w2022-8-23 17:10【版主回复】——版主-七玥接受咨询并转达客服
. Z x, I* `9 A; n5 L3 @' I" S2022-8-23 17:17 【客服回复】——七天审核属于正常阶段，耐心等待结束即可
2 S9 m1 N) l; L- z2022-8-28 15:22【版主回复】——公司已发邮件告知会员，如会员要了解详细原因，可自行联系在线客服$ z8 s8 ]; i: V c: q* {' |& N' L( @7 [
2022-8-28 15:22【评价】——版主默认评价—中评
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: n/ l- o0 k, p0 j* i: \评价说明：
( h# D' d$ B' f! A# y1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理1 F# X6 r# s! a. J9 d( d: J
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。5 `; A- {* H. r0 r
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哥哥您好
- w0 o" J% D! p# ~1 o4 q' v/ E8 a很遗憾得知您的消息
- l$ v) G" s2 x- i. T6 i- ]e妹也协助哥哥去询问状况
0 S9 ?+ u* z2 A+ Z7 b+ m3 S可惜妹妹人微言轻 实在没有权力去了解详细原因8 i5 @; c0 k% R
若哥哥还有任何疑问，可以谘询在线客服小姐姐的9 G( ^; C# I1 ]6 n9 ?$ B6 M& P
还请您谅解，谢谢！ |
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哥哥您好～9 N4 {! g" K. z% ?9 y
e妹家信誉哥哥是可以放心的呢！% T+ K% q$ ]3 o* R
这是风控部门进行的正常程序唷，; z# h& C& w! ` L/ c
待七天审核结束没问题就没事啦～
) r7 q9 f' S" j( l \1 f w咱们先休息一阵子再出发～还请哥哥体谅并耐心等候，谢谢！ |
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E世博客服代表 发表于 2022-8-23 17:17
. B O& B7 R: E/ {9 r+ d* _5 \哥哥您好～( j$ g1 Q' x) `, [) `( y
e妹家信誉哥哥是可以放心的呢！
1 y3 E9 ]( h9 ]3 H! l这是风控部门进行的正常程序唷，
0 I& v, f* r4 ~& z, Q好的 |
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5 X9 }$ ^$ f0 C7 w% s6 u
第七天了，还是没有任何结果 |
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7 S3 ^: l, a b' C这两天是周末驻站客服没上班哦，需要等周一驻站客服上班了才能继续跟进 |
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 1 z. c4 I1 p/ h7 n( S9 R& U
彻底被黑了，总共就玩了2次，自信满满说自己没问题，没想到审核来一个非法投注，本金什么的都没了，不玩了戒赌了，你们小心e世博，我敢说我绝对没有违规，e世博是黑平台了已经: z& ~2 l1 S% e2 ^, }& l" O
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: A0 J2 W5 j6 u; R
今天驻站客服没在，如果楼主想知道详细原因可以自行联系在线客服哦，这次的事务九儿帮你默认评价—中评 |
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j. ~2 i; k% a6 _3 C: s我要给差评，他们给不出原因的，就是黑网站，我一个玩电子和真人的能有什么非法投注，我又从来不对打，麻烦帮我改差评谢谢，不然更多人上当受骗 |
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