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【会员论坛ID】：zx9981 【咨询公司】：新利 【公司账号绑定】：已申请绑定，账号：zhzj2019 【咨询内容】：11月23日存款15000,前后赢了30多万，前面提款了10多万，12月3日提款剩余20万，不给出款，目前账号被锁定，联系客服说违规投注，不告知原因，让写切结书，只让提取本金，此账号2019年左右申请使用，一直输输赢赢，从未遇见问题，我相信新利这种大公司能给我一个满意的答复。
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本帖最后由 天策-七玥 于 2021-12-7 09:59 编辑 ! [6 D- d/ m! Q+ |
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楼主你好哦~ 好的，我会先向客服了解情况哦，由于是周末客服很有可能休假，所以未能为你及时处理，还有咨询区是不处理纠纷事宜的，这里只是给予咨询情况并了解实际的情况而已，还请您见谅。以下为你提供本次咨询的跟进记录情况，好让您及时查询
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9 S- ?8 w& K$ Y/ n5 C; j2021-12-4 8:12【接受咨询】—— 版主-七玥接受咨询，并联系客服，也告知了会员周末时间未能及时得到客服的回复 2021-12-4 14:57 【客服回复】—— 由于检测出投注违法行为，给予关闭账号处理) T: M m$ R; B7 p* K
2021-12-4 15:10 【版主回复】—— 版主-七玥得到客服回复是涉及多账户游戏，咨询不处理纠纷事宜，要求对本次咨询回复评价 2021-12-5 22:17 【会员评价】—— 会员给予中评来结束本次咨询
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评价说明： 1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理 2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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大大您好~您的账户涉及多账户游戏 体育站内对冲投注违规行为，给予关闭帐号处理。 |
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楼主您好，关于您的问题客服告知是涉及多账号的问题，详细情况您可以到在线客服了解情况，咨询区是不处理纠纷事宜，而我们也给您咨询到这里，请您对本次咨询回复评价，谢谢
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你好，我确实有2个账户投注，那是因为投注额度一降再降，以前1注能投注1万，后面越来越低，最后只有2000的投注额度，在此原因之下，才注册了另一个账号，更没有出现对冲骗取优惠之类的行为，如果短暂有较大盈利之后，就限制会员登录，乃至封号，就强迫会员签订切结书，只退还本金，那么我可以理解为会员在你们公司，基本利益无法报账，盈利根本无法带走。 |
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" \( L6 j. j% p, i& |% g谢谢七玥，主要新利公司直接锁掉账号，无法登录，连投注截图都无法获取，并不告知具体原因，他们说啥就是啥，想怎么说都行，毕竟会员是弱势群体，任人宰割 |
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当前离线
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我们的协助只能到这里了，其他还要麻烦您自己与在线客服沟通了。请对本次咨询回复评价，差评，中评，好评 |
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当前离线
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中评 |
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