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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 ; M( h$ ^$ V$ z, ]8 E
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【论坛ID】：收米哥
$ Y n' U# c' E" q" O4 P【公司账号绑定】已通过) D. ~2 z M! u, p; m
【咨询驻站客服区版规】：我已阅读确认
7 J# }/ O2 i4 s: R" Y& {8 E【咨询详细说明】：/ j# g" c5 W0 D E
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
$ U/ [; @% o, s4 B5 @$ s, G4 j2 Z, m4 q1 A
转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
) N. [# y4 S% l% u0 ]" W" X: o1 `公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq9 D; \( ~, u3 n6 o! r' N
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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跟进情况更新：4 d- v0 Q, P9 l' {; K' U
( o% N) W3 A# p3 \6 u. k4 C) h2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
+ F, m1 V) ~: n8 {2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况3 Z. ~1 g7 }% f6 X" S& v m9 W! v
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价* t3 j. S! P, U) R
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：8 j; v' r' v2 S r1 P4 Y! L* V
; B5 V0 j5 d4 ~3 e* P* \1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
, W9 I9 d4 ?+ p2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:537 C$ s8 T) L! g: Y$ c
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
: I* n, B/ ?3 u" u. f好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评$ s8 f+ }4 K, P7 j+ t/ v
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当前离线
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$ y2 U9 N% h- X8 Y其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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) i' u5 _! u# S9 x% S看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间, ^ b, }; y E
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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