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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 / @% l' E$ C* B$ x! V% W( |; `; j4 F
6 a! u& h- q7 W1 D" b【论坛ID】：收米哥
3 q& H0 C8 U0 J; _【公司账号绑定】已通过
6 u+ {/ s U" K8 ^( I4 L【咨询驻站客服区版规】：我已阅读确认3 |% w% v/ h% L. K# e' }
【咨询详细说明】：
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) y' r5 G) p( G2 U已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq" m' \/ j2 P n; b
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理, k z) Z4 I8 o
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X) @% m8 r. o" F9 C跟进情况更新：
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$ U) V: T: X" w2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询3 n- N5 h2 `9 F" Y: x
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
% `3 C( M+ W v4 |$ s1 b2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价0 I2 E& i9 H: k' } N L# w' C
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1 q2 e) G: D! j/ P( I) m# i. t1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
! a- k5 N& ~1 X% q* K2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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天策-七玥 发表于 2021-11-6 09:53
" J: ?/ m1 N6 U好的，先别急哦~七玥这里帮您联系客服看一下怎么处理3 [5 S6 g& E% g/ @; D! a: W
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
+ _" g$ v8 X$ E, s0 Y% H好的，先别急哦~七玥这里帮您联系客服看一下怎么处理! o6 \3 |9 A& ^' b) B; k- B
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! z4 c& [( `% V) n6 g+ H我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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# E- Q) I5 b" L' V好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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! q/ Y% {. U& m4 v! \, }其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# @: p) l$ E- o M/ B" @( X' V
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
6 D2 L/ p0 w' p$ o K本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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