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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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7 x( X* f" I# z. @【论坛ID】：收米哥- f4 Z( P, c" T; d$ n! h. z" a
【公司账号绑定】已通过7 h; {9 B8 y. g
【咨询驻站客服区版规】：我已阅读确认6 J7 L0 ~9 d: R( J- r
【咨询详细说明】：0 ]9 M7 j. ^1 A2 z4 Q
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
* I4 R5 W9 p2 P. u公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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当前离线
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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! r9 }- B* Q( s* ?" \5 }6 r1 e: E好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 Z0 _5 Z% d3 G8 A, L; r
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跟进情况更新：
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询5 \0 G h/ \2 @2 m" @
2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
% J) @3 o+ c6 r9 m2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价/ x' ~* |$ c. A2 ~2 ~: B
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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评价说明：- X/ V n7 `/ F$ L6 b& t7 y' A
: T9 M7 r- _& X& w1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
& N% V- M8 H/ U% n+ C' i2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。; B1 B0 c H) D8 {0 ]1 o3 N, U
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
j7 b( F) n; [好的，先别急哦~七玥这里帮您联系客服看一下怎么处理* ]9 @$ x3 ^. h4 C5 G
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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1 B4 H0 R$ ^2 j4 N周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53- R% X7 A, F( T3 U, p V$ o9 \
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理5 f' j" |/ _4 d2 o4 I& L. C! K
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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& P! c1 R! t, N+ C( p, m3 u$ q好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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: D T: a+ z; t- q您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
0 L$ I: |6 t' v0 i9 N本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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