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[乐天堂]
会员秋色从西来咨询乐天堂公司存款不到账事宜
[复制链接]
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【会员论坛ID】：秋色从西来
- S0 M* m4 Q5 Y" _; l0 Q* j# X6 w【咨询公司】：乐天堂6 P6 t6 `* C7 q3 P, j! b1 y
【公司账号绑定】：已申请绑定。8 Q; Z9 G% V6 Y- ?3 w! e# n/ {8 r
事情经过是：1、28日下午提交存款300元，手误只转账成功200元，金额发生错误，当时就找到客服提供了转账截图，被告知等待有关部门通知。$ A& @# n& r) \$ W
2、至今已经过去两天多了，两天中十数次咨询客服，皆被要求等待，最长的一次和在线客服一起在线等待四个小时。
1 B* B4 V, F' ]' P 3、今天被一个客服告知，第三方支付方称无此账号，让我继续等待查询。
* r6 P* g( ^6 @8 c$ H- N+ Q& H0 S" H( j8 F' L" G7 F% |/ }2 k& P* Q8 m
相对客服说的话：1、注册这么多年的客户，怎么可能为了200元去讹诈贵公司？要讹诈最起码也是2000起吧？
4 }3 Y x4 O! z n* R 2、金额不大，但输了的钱和莫名其妙不见了的钱，给人的感觉是截然不同的。
: h U6 w# g' k. k7 N2 h* r. {, `. n 3、现在环境不好，我只是偶尔在你们家和澳门金沙玩玩，两家存款的界面都不一样，不可能存错公司的。而且当天我只在你们一家公司有过存款。7 @; O {# r0 v2 o4 b' i
4、如果这样钱就没了，请问有大额资金存款，谁还敢相信你们公司？一句不是我们公司账户钱就没了，想想好可怕。1 Y* x! W& K) z9 K: }
9 Q6 b6 C2 H* \" V" m8 A! \6 E 我的诉求是：请求论坛客服协助解决，存款200元给上一下分。! M! K# c/ R4 d4 {7 k P
7 A0 N0 g2 u5 ?9 |/ F
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+ j2 q" l" h- M ]- Y3 c) K
哥哥，小千这里帮你再问问客服，你也可以联系在线客服了解情况哦 |
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2 ?7 m1 p% X8 }" c" Y
我天天都在找在线客服，但现在已经陷入了死循环：; n# J2 g8 A9 \" h
找在线客服——在线客服帮忙提交——相关部门处理——等待无果下线
- i3 M6 {; S/ b9 W1 C z天天如此，已经连续六天了，只能指望论坛客服协助了。 |
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本帖最后由 天策-小千 于 2021-2-2 19:35 编辑
6 ^; A! Y2 F8 }. o2 K: Y) ?: ]7 R- `秋色从西来 发表于 2021-2-2 17:17
4 P1 i' O! h7 V6 Z* g8 X7 U& g, j我天天都在找在线客服，但现在已经陷入了死循环：
+ |3 }% c5 q; ] v7 Q8 y! ~找在线客服——在线客服帮忙提交——相关部门处理—— ...
! d7 t/ E8 Q* x- ^哥哥，小千这里问了这个需要你自己联系在线客服处理呢，关于存款YH第三方范围之内的小千这里很难帮忙呢 |
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不过小千这里还是会帮你问问，一般论坛客服和公司在线客服不是一个部门，不一定能帮上忙，只能尽量帮你问问哦 |
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( m/ \' r( z, H! I$ g
哥哥事务已解决了，请对这次的事务进行评价哦，‘满意’ ‘一般’ ‘差’ |
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