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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑
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【论坛ID】：收米哥 P4 _% x' A7 Q+ n5 W2 H
【公司账号绑定】已通过
2 i4 ~) D" ^8 {# K, D; G5 V% {6 L- D【咨询驻站客服区版规】：我已阅读确认( E- O8 E( e% ?, n' b8 ]3 J
【咨询详细说明】：
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4 R+ v: B# b6 g( {: ^, W- ^已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。+ _ i Y) ?9 N' g
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb4533
- |' E. b8 `# S6 _" r公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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5 e0 X) U$ x) M+ r6 n' o( w好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
; {. _0 u8 t1 a8 F1 y9 K-----------------------------------------------------------------------------------------------------------------------
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跟进情况更新：, _& W3 G% Y9 }: U3 u% \
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2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
* K+ g' J* O$ c" f+ |& r6 Q! n$ g2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况' Z2 _$ k9 [8 _4 w A
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
* u: V4 U6 j' \9 H2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
' ?9 D! s4 h) F6 G/ E4 B2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:532 E; `( u! T/ _" D
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
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上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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当前离线
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( ?2 q. q, _! v0 r3 @1 F周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53% Y, K) p2 \2 M# a- v8 L
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理8 U3 K8 a/ Q/ r0 b7 l
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我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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" B; R/ h8 |5 g2 [3 G' ^好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评 n5 k. h& s6 x
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当前离线
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6 c( v- c: z. w& u( K7 U其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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# y5 M" G" E. y! @3 {' x
看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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当前离线
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6 q" G' D2 s( b& K您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间' z# @- ^; ?3 B1 s5 h2 m, J( G
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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