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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 0 t" D* F. z, n$ g v3 g6 G- ^
7 s" q1 Y) X& G# J* ?/ O【论坛ID】：收米哥
; P% o7 N% s( j9 t6 Z$ [【公司账号绑定】已通过8 a g2 I; A6 T3 i) ?1 ~: _; l
【咨询驻站客服区版规】：我已阅读确认
7 Z% i" R w+ I【咨询详细说明】：3 k4 c0 y8 s. i# V! r$ w1 f) Q
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已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。' O+ u; O/ c# c. E. j1 c$ A/ B
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转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45330 G l& I* [: W1 L. o
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq' N5 P% d1 k# B: u) w% J
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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6 u* a w0 d8 U9 a) }& T4 r# }, A好的，先别急哦~七玥这里帮您联系客服看一下怎么处理 T6 K' W3 E5 g0 h
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0 ?, a. q8 {. N跟进情况更新：
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" o* g3 X% y- |- L1 u, L5 c" R2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
2 d8 a4 E9 | \0 w5 @- f; I2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况
- m: j% [: L9 v0 S1 c, F2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价2 ~" ~1 H8 U4 F5 F
2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: v/ |2 |! M! R u" m2 c& W- ^2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。9 f) I7 C' K' I% P' w5 n3 f
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
5 s `2 n* m- [好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
1 z ]2 {6 g) e; L! ~, J7 E------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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8 w! `% T( j! h2 _" D7 P周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
, E, z' t8 [% w0 q$ Q好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
8 p9 P1 E% }9 T/ y$ r------------------------------------------------- ...
我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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好的，我们先等待客服的回复吧。 |
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评* b4 W" ?; |! V7 q+ t
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当前离线
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+ c9 u6 v! l: `! z其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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, M) C# v, R- r0 v4 D# r看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间8 o1 @6 w+ x8 o- b }- Y. ?
本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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