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本帖最后由 天策-七玥 于 2021-11-6 15:12 编辑 , }: k7 o2 S& y% i5 r) m: n
0 h% y' p% C! M; E+ g【论坛ID】：收米哥
. F" b+ ~' C& }$ f【公司账号绑定】已通过$ s; o3 I$ h* h" c' V! `
【咨询驻站客服区版规】：我已阅读确认( _5 @ g( F+ G1 J, j: f
【咨询详细说明】：3 z* \, m4 `' e0 M
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" {/ {7 M% Y: ^9 q3 ^. u0 o+ r已经这样存款过去了，而在线客服非要下面图这个情况，但是我这个上图已经是币安APP截图，币安没有转账项目，没有下面图这个转账页面的。而客服还必须这么要求，请论坛和客服处理一下。7 k! [6 K& [; L8 Q, e, s0 F
8 A5 k3 O' u$ @' i% \5 l$ }4 B转账ID:dc28db73d8d5cae571633f2c4148f6bf21dc3ba3d3f0ed37d81e6d1028eb45330 I2 H6 \3 w/ V. I5 M# \
公司账号：TPFsqHrsvYyHNmR4ynouxvv1mLXLJ43sSq
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本帖最后由 天策-耀山 于 2021-11-6 18:15 编辑
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好的，先别急哦~七玥这里帮您联系客服看一下怎么处理2 e! }; M8 X6 ~/ n( i
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跟进情况更新：: o9 t1 P1 g5 Z1 s8 B
2 B0 |- u% k$ H2 h2 ?- H) [9 [2021-11-06 09：53【接受咨询】—— 版主-七玥接受咨询，留言通知转达客服查询
3 i3 k7 Z8 P T0 k2021-11-06 10：01【情况汇报】—— 已留言转达客服，客服未给予任何回复，周末期间可能休息，周一再汇报跟进情况0 {5 ?: Q+ \% E
2021-11-06 17：18 【版主回复】—— 已到账，如没问题可以对事务进行评价
- }7 Y& ~+ i5 f$ C) {3 F% S' |7 B2021-11-6 18:07【会员评价】——会员给予好评来结束本次咨询
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+ z8 d' E E. ?$ V: }5 C$ L: F评价说明：4 N: W" e, t; P0 n1 T5 S
" X% u6 p3 o- b! {, O( q6 D1 n# I) b1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' W% Q6 k5 e% v& j- m
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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天策-七玥 发表于 2021-11-6 09:53
' {) S) s7 _$ d) T+ Z: V) w2 E好的，先别急哦~七玥这里帮您联系客服看一下怎么处理
4 [- w1 Z- u/ L1 d* D& Q% Y------------------------------------------------- ...
上午我弄了差不多2个小时都不行，快要崩溃了，客服周末能在的吗？ |
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1 [9 X8 B; m* y! G' ?7 F
周末期间客服可能休假哦，会慢一些了解到情况请见谅。{:8_294:} |
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当前离线
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天策-七玥 发表于 2021-11-6 09:539 P: s8 e1 W( A" ~
好的，先别急哦~七玥这里帮您联系客服看一下怎么处理- }6 |# R9 M; b; z8 f
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[7 X2 E( r. y' f我的USDT账号没有在贴里面写，可以单独发给客服证明真伪 |
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当前离线
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6 k Z* \1 K% V4 [9 l% v' p3 ]好的，我们先等待客服的回复吧。 |
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当前离线
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已经在为您处理，再遇到这类问题或是对客服处理结果不满意，可以发送邮件到我们问题意见处理信箱反馈 |
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当前离线
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七玥收到通知是已到账哦，如没问题可以对这次的事务进行评价，差评，中评，好评
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当前离线
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其实我对贵公司印象还是非常好的，所以才会去存款游戏的。是这个道理吧。不过有一点小问题也无大碍，这个方面希望公司能够灵活掌握一点就更好了。 |
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当前离线
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: E' c4 d. H6 d8 J u; q看你的通知是我查了一下，果然到了。怎么说好呢，我对论坛的服务态度双手点赞（好评），对公司也是非常支持的，否则吧不会在这么多公司中选择金沙去玩的。就是希望公司的有的客服可以处理问题灵活一些就更好了。对这次公司的论坛客服处理情况我可以给好评。 |
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- O( b4 s* Q* K% W: k" C3 q您可以按照莎莎说的发邮件过去反馈，这样客服们也会有进步空间
) ^0 j1 A( F2 ]4 V. w- x( r: N本次咨询就结束了，大厅吐槽我也关闭主题，因为事情也解决好了 |
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