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[seodescription] => 需要菠菜公司解决的问题，请发布到这个版块
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)
[12BET]
12博提款被审核 要求手持身份证 我邮件发了几十封 客服就说没收到
[复制链接]
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在论坛注册的账号 12博提款9000被审核 要求手持身份证照片 我也拍了邮件发了几十封 客服就说没收到+ D" n# D1 ^7 j7 |+ \, h
目前等待中 有经验的老哥过来说一下这种情况有遇到过没( G, i, h( {2 O7 |5 z$ Y" u ^6 c& s
( t; {! E s& a| 而且我是换了3种不同的邮箱 来回发送的 就怕他们屏蔽了 |
3 P4 V8 i: D& ?% d5 i |
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楼主你好啊，见客服有在解答你的疑问了，您耐心等待审核通过哦～这边请楼主给予本次咨询一个评价（好评，中评，差评）。 |
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本帖最后由 天策-萌二姐 于 2023-11-8 13:43 编辑 7 E, W+ v9 y7 e }
* Y f8 R; M3 }- B7 I' [. U# ?% h亲，麻烦您先进行绑定账号后才能给你处理哦～没有绑定客服那边无法查询您的游戏账号哈! n. k& B& C' j# @* n& Z
----------------------------------------------------------------------------------------------------------------------' Q; I1 Q7 V9 b1 A6 W- R
跟进情况更新：
5 W; Z. ]7 b/ n+ R0 n* q- [! s2023-11-8 08:04【版主回复】——版主-萌二姐接受咨询并转达客服
8 @6 D- G1 q4 I0 J6 b6 U0 s; x2023-11-8 09:09【客服回复】——客服告知会员重新发送电邮，客服有一直和会员跟进情况，会员耐心等待审核结束即可
- \( `/ K! [5 Z' E. K, z; w# R0 ^5 x2023-11-8 13:30【会员评价】——好评结束本次咨询
) U" V9 l# v( I7 ~- u5 d7 A8 u- D4 J
评价说明：
. |4 k( o! o$ G! T1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理* }; `! q" X0 c. f5 O; j* s/ a$ [
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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: ]0 g9 s# C, k" r1 n2 f
已经绑定了 |
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0 a+ u" y3 o, i, S
你好，这边没有收到您的邮件哦。+ k# t( q3 Z6 G
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。4 A V7 v: a6 `" ^ e
您只需提供身份证件【正反面即可】 \- P8 E1 \, B% A
. X# r% d0 k( J3 ^! O' [2 K/ l
这边可以私发我您发邮件的截图嘛？ |
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12BET客服代表 发表于 2023-11-8 09:096 f( h/ A! D: Q$ n9 h9 D% C0 W1 P
你好，这边没有收到您的邮件哦。, ^! D7 J6 ]+ K5 G" v2 e
我们这边从来不会要求手持身份证验证。您可查询客服发您的邮件。+ x- ~6 V! M- ]! E O& O
您只 ...
可以 我要不直接把身份证正反面发给你吧 发邮件你们客服说收不到 |
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3 o7 v. \/ p8 |$ t! z6 O+ ?
如何私发给你 |
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1 b; p( c; P, z N7 e1 [; f6 D& |4 `
我这边不方便接受您的邮件。稍等 我和客服部门确认一下 |
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好的 在线等 |
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9 r4 ~$ T. A" z% R" V! w已经发送了 收到了没 |
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3 O# i; J# Z5 A" r, O
怎么和你私信 |
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6 C p. C& {* N: S- S0 I; O我在论坛无法给你发送短消息 只能阅读你发给我的 |
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, R7 D8 G+ H6 [" B4 R( ^我的权限不够 |
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* e4 w% O. J- E2 J4 P3 g1 Y还是没收到哦，我让客服联系您了 |
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4 K7 Z4 ?0 _$ m3 R因为私信需要贡献值积分哦，每发送一次就会扣的～楼主没有贡献值所以无法发送正常，只能用这边和客服沟通了 |
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5 U. q: {6 H$ D4 Q5 U0 y% d# U$ x客服说要给我致电沟通 为什么之前提款都不审核 资金充值多了就要审核呢 |
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" C4 b3 K* m% B6 y* \5 g2 [; [0 c! m
您好这个与账户资金无关的，8 z. K, B- D! t# S& T
为了客户资金安全及避免洗钱活动$ h! b6 ]* ]$ f9 ~
我们一般都是由系统随机抽查的以确保是本人进行游戏, O2 I/ P" W5 l0 Q" p ~
这样一来可以减少资金冻结事件
C+ A( { B+ ~/ y9 v希望您理解及配合 |
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