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与皇家金堡之间事宜
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本帖最后由 版主13 于 2012-5-7 22:43 编辑
+ a j6 ?! q( {/ a$ y- J; h& d$ `1 Q$ A5 i4 B6 |2 u# Y
我在皇家金堡注册的账号：vxvye***，当时存了2千多，拿了首存优惠，最后打够流水还有1万9千多，提款很久都没有到账，跟客服交谈，客服竟然说我手机号码不对，不可以出款！！（第一次去皇家金堡，所以就随便填写了一个号码，当时是怕他们以后会经常打电话骚扰我）
" ?8 U, l' e% P4 I9 W: O6 p赢了点钱就以资料不真实为由拒绝提款，是不是太牵强了呢？那些信誉好的公司会以这样理由来黑人家钱吗？即便是我注册是电话号码不对，难道就不可以修改了吗？？岂有此理？？* D, p; k, k. g% s% D! M
是我赢了你们太多？还是你皇家金堡自身的实力问题呢？如果我当时的手机号是真的，会不会还有别的借口来黑我呢？赢了钱的客户都要找借口刁难一下吗？ |
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诶。我觉得除非对方出具楼主其他违规证据，不然手机号码不正确作为不出款依据并且不能更改有点霸王了。 |
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您好！我是皇家金堡娱乐城 客服经理，此会员不是通过天策所注册的会员，并且注册资料存在虚假填写，导致出款时我们公司无法验证。/ c9 m! H1 J' K3 w [2 U( w
客户注册会员时我公司曾有多方提醒强调填写真实有效的联系电话做为您的取款凭证!
! J& D1 |+ G, W7 j: t' l此会员无视本公司相关规定，已威胁到本公司出款验证利益。
4 z8 w& h2 s2 D; l0 J% M本公司对此会员账号做出以下处理：我公司本着维护信誉和双方和谐已将本金退还与此会员。
0 N( ~' i: z% i! j提示：请广大用户注册时务必填写您的真实信息，以便出款时财务审核通过，谢谢！！
2 F$ @6 g Q4 \/ S; Q 《皇家金堡-安全中心》 |
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你们这样也太霸道了吧？？) m1 H- B5 t* T0 X6 M @5 s4 z
难道就不可以修改号码？？除了电话，其他都是真实资料！ |
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你们这是所谓大公司的风度吗？赢了钱就找理由退本金？？？ |
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当前离线
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我输了的话能不能退本金？？
0 u* t2 o, w1 N$ p7 o, k/ _石头9999 发表于 2012-5-4 22:39 
j6 q9 O v4 | K( Z
n' v" `2 {: U+ H5 e4 W; ?3楼客服已答复您的问题.并且退还本金.
* |. `5 n& ~& {4 _8 `+ J, t- b/ @事情完善处理后.请遵守本版块制度.谢谢! |
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