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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
- O7 d& C" ?5 v: U9 Z |
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 4 m5 p* J6 x* F, L! ]
) f* O+ N5 a3 Y楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。* `% c& I6 h; K' e& W- R2 q
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" t* a( |/ G7 r, f( W+ }7 X会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。+ P3 H4 [$ q/ r/ Z
' @; n' F8 C! [. ~6 g6 F跟进情况描述：
- y/ x6 m; F. z( S0 X2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服4 z( b$ i1 `, Z' t" a1 I8 F
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。6 n. T: i2 V/ u: U* a" F2 W
2021-8-23 23:04【会员回复】——已到账# q! O+ Q+ X1 @. O
2021-8-23 23:04【会员评价】——好评
3 X8 P6 ~' o. _7 W" w3 o# K$ l3 k2 o1 g' d+ }: n0 c( u) \5 S
本次咨询总结：
: o8 d( Q, ?% z8 _1 u本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。8 f, k5 q3 w( E0 d; g
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：
( l. ` s, A. i/ R1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理+ l( [2 \# ]+ E2 D: t* J
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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您好，亲爱的会员：
/ v- c x, W' k1 M- h抱歉为您带来不便！; C2 A% P6 P6 l
经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？3 R* V$ D8 v2 [( b$ s0 H, n
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】1 D. A! D6 E) f1 p6 R1 y
+ X1 v) R$ D* v& ~
评价说明：* b, d8 k. R: W, ~* H! u% t
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理' f T4 d( c2 E* J8 h |( ?6 [
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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当前离线
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8 D" y4 R9 A# C7 ^. W1 {
感谢您的好评 |
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