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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo
+ [, d. x3 C- T- }0 }$ c【咨询公司】：E世博' R7 _% A+ q$ T; y _6 t
【公司账号绑定】：已绑定1 [$ L3 m8 ]' X
【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。
# ^ p% v5 l4 @+ U. V 咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
2 N" F7 J+ X6 c& y1 p 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。/ F: J; M1 W1 t! ?1 ~
对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。* S1 J% P9 X" [: y' d+ P) z
另外，建议提升网站安全措施，否则让人很不放心。
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。$ h$ \# }2 q/ R3 H& P
--------------------------------------------------------------------------------------------------------------------
! o2 }7 C3 G& a跟进情况更新：
; G( o6 k1 S9 R3 ?$ _+ a2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服: N- q% R! [9 T. {
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。
' c: j: r$ A- a, b+ l2 ]2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价! E" ^, r+ o* K2 Q* M2 g$ B3 o
2022-10-27 14:24 【会员评价】—— 中评
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2 r4 ], ~- [' A& f; m评价说明：
% C* o. G, X/ U1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理/ I- s+ m; T$ \2 e
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。2 I6 q! L* q1 H
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哥哥您好1 f6 N8 r8 D! K) D r
e妹已将您的状况回报给相关单位了！
, A; V$ a/ J/ X$ \请哥哥放心，公司会尽快协助您的问题的～
, _7 B' @4 Q1 A4 S% s( W* C由于妹妹权力有限，无法了解详细原因 :(3 o: w ^; F) m5 E7 }
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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