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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑
( w! X+ a! n' \. X
' T8 Z" I2 `/ ?$ \) }/ |: E9 L8 H【会员论坛ID】：iwatch* {# G5 J* j# r# `6 U
【咨询公司】： 头头% i7 ?5 Y, F- j% F
【咨询内容】：- J8 L1 a- J! V. {6 P+ P
* B# H3 a* W+ l" w
昨天在你家注册了个账号，今天参加活动存了1018。' Y7 e! H C4 F
! f. X$ V6 R& L' n A2 l
中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。; _7 a% |+ z9 F% | E; x' P5 c
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？
w/ n2 g. b$ d5 R+ N- ]) m3 b) t) h% X- a' O
到现在还没回复我的资金的去向，真有这么难？
! t1 v- s: c+ ]( t1 g
- b2 q/ @% P( O: `( R9 w7 i帮我追问一下，我转的两笔款去哪里了~ （附截图）1 D7 b( {$ t& I" `# Z* e9 J
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9 F' P' A: l* [+ R |
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! \) V, M @8 p# B, k: X& h1 s谢谢~# E" T G; k0 T4 c* K/ M
下午就找了在线客服，一直没能解决，好像很难一样？& b- f* b5 F" R3 v: P. a1 o! h
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。! R( j. w/ n/ E% e. W& w
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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. C( D& n' ~8 v" v' V
现在已经在提款审核中，但是还是没有得到任何解释。# T- e; W$ y/ r) Q P$ d
如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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+ x& y7 z7 s! D' e
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
- `% `6 B9 e) e& _0 p* ]1 @' |
这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。- L4 K9 q4 ]- Z# }
2 {! l$ I9 e) f+ X# L8 p7 H
只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:553 z7 i: A8 q4 R
当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5" A; t# ` X( u# O
2 C/ b6 t; |2 A/ A7 k. N5 d* B这个问题绝对不是这 ...
8 ^# a% E$ ]. ] [% b$ p" O0 J* N您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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0 N0 a$ A$ A1 H9 R, y# j4 M客服妹妹，我最后说一次。+ I4 b4 z' k: o7 u& X% t
昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
& o+ ?; s0 c2 |- p6 i按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。2 W! {, t8 b5 p3 w. `
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。
4 f. A! E# A+ N+ Y0 X虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。0 r, g) e* ]. A+ j6 B
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当前离线
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+ T/ ^: O6 @& g+ Q& W) y
资金到账了，在线客服真的很不给力。4 {7 X$ r6 O& B: K6 o7 X3 t4 s
就评一般吧。 |
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