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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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+ [4 E. }. j3 \6 k楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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7 m+ z( s6 j/ e6 A) s, J-----------------------------------------------------------------------------------------------------------------------
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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跟进情况描述：9 J. m4 U( ^3 h: j1 U
2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
2 n0 N0 X& x+ g8 }- H2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
' I/ a! L/ b. k/ N/ v" d' r2021-8-23 23:04【会员回复】——已到账
1 v6 Q8 G; `, t% B# k8 H6 w) J2021-8-23 23:04【会员评价】——好评' t/ P" u6 w' {5 Q9 u
4 T' N: t4 }9 w; B1 b6 J3 ?本次咨询总结：- v7 T9 K. B% P. s; f0 |& C6 ? c
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。1 o7 _5 y+ f# O: p
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。8 l+ p7 ]1 T) v4 }/ s& J
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评价说明：
: W3 K1 T3 m! X- T/ i* L1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理, m4 H: \- C: Z4 k: `3 {
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。
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当前离线
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您好，亲爱的会员：
5 L, d: r0 g! [% p' l/ o抱歉为您带来不便！
$ f/ ^ h7 }" l; J; _' `经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
# \3 |( e1 T W8 `# }如果收到了，请您对这次的事务进行评价 【好评、中评、差评】/ R! L! f: w5 G9 }5 Y
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评价说明：
7 J7 I. a/ q0 ~( _( s7 J; F9 Z1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理" A+ `/ o! }2 E9 ?- ?4 {6 s% l$ I5 u
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
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总在线: 9274 小时
本月在线: 15 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 15668 小时
本月在线: 410 小时
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, f+ E$ [: p4 Z1 S: }
感谢您的好评 |
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