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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑 - ?( g8 r: s0 r0 `+ W. e
' F9 D1 m. `0 X楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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# \9 |+ F0 x" Y& C1 `1 s跟进情况描述：
/ u5 ^7 a& P% g p _% o6 Z$ D4 D2 A2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
9 T7 |! A2 | U: h% j* H4 l+ u. k5 N2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
8 q. p; o1 F2 L5 Y! r' e2021-8-23 23:04【会员回复】——已到账" f$ t7 T( p3 ^7 M; d+ L% P+ H" h) ~; u
2021-8-23 23:04【会员评价】——好评7 Q! t! B1 x! t' _: k5 T+ z/ l
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本次咨询总结：! ] V, b- |# Q3 ^0 a. d7 O9 c& `
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。7 b+ P. U, p- T# h' z) F
审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。
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评价说明：
6 R% P _4 ? H8 j1 M5 }, N! J& F; Z1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
* l; f5 s7 B$ `: X2 @5 l( u2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 `. R, N3 {1 w+ T* E B2 P
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当前离线
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您好，亲爱的会员：
3 h+ K: l- o3 ]( F$ u抱歉为您带来不便！
8 Y4 y8 j" ?( E8 o! A经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
+ \- a4 k6 ~! e6 I如果收到了，请您对这次的事务进行评价 【好评、中评、差评】
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评价说明：; U0 K/ T3 a" U+ G7 Z/ S
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
x+ }+ x- T$ I- {& e% G2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9273 小时
本月在线: 30 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 13377 小时
本月在线: 318 小时
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( ?# {& c* G- W& e0 z" f. B- L2 h
感谢您的好评 |
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