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|
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本帖最后由 版主13 于 2012-8-5 19:55 编辑 - g3 c+ l, t5 j1 N' o; Z
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我首存1000送250，流水是15倍，输完了剩0.2元想再存。问客服直接存款还算不算以前差的流水，客服说不算。 $ R% [! l0 M. {" m6 Y+ m$ i
于是二存1000送150，流水是12倍，这是官网写的。12倍打出来想取款，不给取，找客服发生了以下对话，对他们的专业水平和态度感觉无语。
, N* u3 m7 ~/ @7 X. J* W8 x; E和他们客服对话我都无语了，请求论坛直接介入吧，我想直接取款走人了。' G& y8 c9 m0 S, Y8 e. [; o2 I
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回复 5# 版主13 ; Y& ?& F0 z" r! }
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好的，谢谢版主，返水是我二存红利领取后第二天到的。我当时好像就是问我的账号，领取二存后，还需要以前差的流水吗，她根本就没提到返水的事情好像，只是说可以，然后我就说马上存款。 |
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回复 天策情报局 % W# x4 |# Y& y: E5 L0 g
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ..., w0 f* M% x7 ?) P: q0 m' F
kejingui 发表于 2012-7-26 21:39 
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% W% c' L* Q+ i) z- k刚才已尝试交谈.具体能否处理.不能确认,因为是红利后产生问题.本身红利问题论坛不予处理.请楼主耐心等待. |
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回复 天策情报局
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客 ...& @+ E% |( H' N" ]: h7 _0 G
kejingui 发表于 2012-7-26 21:39
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7 E$ p+ r2 i' V8 q+ Q之前也有会员试过这现象.刚好存第2次款遇到返水日或不知道之前返水.导致帐号余额高与原来余额.后面系统默认需要打够之前流水.
. r9 {& y) `: h; t+ Z楼主下次切记拿优惠之后2存时之前流水是否还需要打.聊天记录也要同时留下.避免不必要麻烦." A' E1 x7 R; T: _) w* a& q
关于红利后续产生问题.论坛不予处理. |
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回复 2# 天策情报局 5 z& E* k* r! W/ h1 Z2 g$ d
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这个真心没保存，我也不知道结果会这样，刚问客服我能查询22号的聊天记录吗，客服说每天都有很多人来咨询问题的，所以聊天记录每天都删除（五天时间都没到，我估计大多数博彩网站不会每天删除历史聊天记录吧）% x% q9 U4 z% D7 T, c) N
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这个是刚才的聊天记录，虽然是皇 冠平台，不知道为什么用这个聊天软件0 z' |( F5 Z2 I x0 r& d
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- K/ M$ s) J( l这个是我的存取款记录0 q3 a. ^5 @, U# I
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这个是我的返水记录8 w4 m1 o5 W8 c2 t }
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申明下当时我的余额是0.2元，找客服问客服说可以。现在她的意思我也不太懂，难道大概就是说本来剩0.2元就不算以前的流水了，但是我领取二存优惠到账后（7.22），然后过一天返水就到了（7.23），难道因为这个是首存优惠后投注的返水，所以还要算第一次不够的流水？哪个公司的返水不是相当于存款？甚至很多公司不用投注就可以直接取款了吧？( K/ {: w: f' o! {# |2 X3 v$ h
k: H5 ~" f& l. ?3 d4 h首先申明下我没有辱骂金沙的客服半句，但是管理员们可以在咨询相关问题的时候以我的身份，用户名kejingui5，看看客服怎么说，来来回回就说几句话。 |
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楼主有没有保留第一次和客服说的：“0.2元余额不计算之前的流水”这段对话？ |
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