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当前离线
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【会员论坛ID】：duqiana 【咨询公司】：濠庄公司 【咨询内容】：昨天下午的在论坛看见你们公司有存1314送588的活动 于是就登陆你们公司
% D: \- E/ j+ ? ^! f 登陆后发现有90多元 差看了一下存款记录 显示是活动优惠# _2 [+ k7 a. K/ j3 ]$ g2 K4 Z2 U4 Y/ j
咨询客服，客服告知是什么周周彩金，反正我也不知道什么活动
# t: P; ~) C( u; E0 A 在申请1314+520活动的时候 客服告诉我 让我先玩完了送我88元 或者是扣除88元
4 H+ x n) f3 x; j6 B% _" j2 ` 那我肯定不能扣除了 肯定是自己去玩了 咨询了一下客服 客服说只能玩老虎機游戏 1倍流水% f6 ^* A, J8 |0 z, o
于是我就吧88元去玩BBIN真人游戏的连环夺宝，打够流水谁了70元 还剩下20多元 我就申请提款了( C" M6 i1 ~* r- ^5 X- `7 J
因为他们公司显示最低可以出款8元 我提款20多元没毛病吧
0 g- b! u+ O% C2 T 过了一会提款给我退回了 说是最低提一百，明明显示最低可以提款8元 我出款20多元 合情合理 给我退回也太坑爹了 这也就罢了
, y. A' i, m2 W5 x# @( E6 [ 问题是在给我添加520活动彩金的时候9 w5 W; u; a. ^* a0 m
客服说必须要扣除前面送我的那个88元输剩下的20多元
) Z. C& ~2 v: J1 C1 @2 S& D5 M 我跟客服说 我都在规定的游戏中打够流水了 为什么还要扣除？？客服就说要是不扣除会影响我提款什么之类的吓唬我
, I4 f# l; x# z9 D2 X 因为我那个时候已经存好了1314元 无奈我就同意给扣除了( P- W5 C, Z7 o. u0 ~
这么点钱是小钱 我也不在乎 昨天参加你们公司的1314+520活动也全军覆没了
5 T! p/ J: o" V% @0 s/ _ 反正事情就这么个事情，我只是反应反应你们公司的客服太不专业了，送的88元根本任意游戏1倍流水都可以 客服误导我非让我玩老虎機& \4 b- a4 z( j* J8 _) n8 D4 O
而且我按照客服说的玩老虎機打够了流水，提款20多元提款给取消，申请+520又说 要扣掉取消提款的金额
2 l+ Z: B* F$ z1 f2 K* x5 ^ 就这么点小钱我也不在乎，怎么处理 你们公司自己看着办吧8 H9 i+ V9 q. ^# s- Y$ B* a* n
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当前离线
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# F: G3 J' ]+ R5 C" m8 ]4 u{:4_130:}非常满意 |
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当前离线
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本帖最后由 濠庄 于 2017-3-15 22:19 编辑 # A6 Y' d/ D) C2 s$ K( D
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亲爱的玩家您好，这边已经确认完当时的情况了，这边为您说明一下哦: ) i2 B# H b- |1 A8 L V
首先，关于您的88元周周彩金活动规定上是只限定玩老虎機没错呢，您在其他帖子看到的不限平台也没错，只是不限平台的活动当时是已经结束的，后面重新推出的周周彩金是有限制老虎機的哦，这方面造成您的误会，深感抱歉呢。
1 C p& K) s" ^! ~2 @, i接着是出款金额的部份，这边的出款限制是最低100元呢，只是目前有推出一个出款晒图彩金的活动，送的金额是要让玩家可以直接提款的，因此才会将系统设定的金额由100元改成8元哦，但也只限定这个活动呢，为了避免造成玩家误会，在更改设定之前也是有设置弹窗提醒的，您在登陆网站时都是可以看到的哦。
0 w4 ]* U! j& i& m最后扣除金额的部份，虽然彩金本身是有限制老虎機的，但您已经有打够了足够的流水，因此在游戏限制的部份的确是不该受到影响的，当时接待您的客服妹妹可能是太忙了没有注意到这点，担心会影响到您后续出款，才会想要提醒您呢，这边也已经通知财务帮您将扣除的部份补回了哦，造成您的困扰非常不好意思，希望不会因此影响到您的心情呢. f/ v! ~5 s5 C m& C9 n; b
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当前离线
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本帖最后由 濠庄 于 2017-3-15 21:44 编辑
0 ]: F6 A+ J$ o' t
$ j" y$ `! G+ o* J J亲~请您稍等一下呢 这边正在为您查询原因呢 |
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当前离线
经验:
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活跃币:
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/ u! D: W2 U6 [* E/ [! q/ N不管是公司具体提款额度是多少 我按照客服所说的游戏 打够流水 虽然说送我的金额没全部输完
! r% q+ p) M* j; N2 O但是打够流水 默认就自由游戏不受任何限制了 显然给我扣除不合理+ Q; q# m2 D4 \& f
虽然说当时是我同意扣除，但是试想一下当时的处境， 毕竟我已经存了1314，客服说不扣除会影响我出款
* {8 f: U: h% J$ X( x! W5 q) S j' g而且这优惠 我在大厅看客服回复其他博友的帖子说任意游戏都可以 5 d! Q6 f: O/ u$ }! K
他家在线客服完全误导我 非要让我玩老虎機游戏 * m' [. C: D7 P, ?2 o1 m
显然不合理 |
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