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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
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+ _. _/ c& s: w: a5 v; X% K+ c
1 a+ P7 x$ k9 q# i
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！
0 F% j+ j2 V/ U还有1小时活动开始~请你赶紧处理一下~谢谢
3 f' \" T/ O2 K& t. Y! g# R咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
/ W: F$ I) y2 t ?( R/ d |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
! w4 |% W" t5 G1 [* Q; o等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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富易堂赵云 发表于 2015-10-22 12:51' @; T! g2 E9 ]) l' O+ W3 s
子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
* ~* n/ `7 ^* V( }8 `1 k `, t等等就可以直接报名抢楼了， ...
; F2 k) K: ^4 Y0 l P3 H8 q0 `谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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问下贵司财务~多久可以处理好呢？
% `& }8 B4 w3 V4 z& @: Y" t6 a目前还不确定时间 很抱歉 他们一旦上分会通知我们的 b& N/ n- @3 ^0 P
11:39:04
) c9 M. T" k9 @8 k, t- e+ B1 z+ t现在我查询到，存款失败呢，什么情况？？？+ H6 A0 P2 p" N) B
因为太久没有查询款项，系统会自动显示失败7 {+ @% h! b8 Q* L% Q% C3 F. q
等等财务查询款项会帮您调整上分的" b3 }8 i+ O# o) T2 Z M
11:42:29
3 F) f# c6 a# s9 o& ^. a调整上分不可以！活动要求在线存款上分的！7 }( y: Y! B' y9 D& C
没关系，我会帮您备注起来的% B" W: k, p# b- N
11:43:342 L+ v6 d/ A7 y; p: l) E
请你继续跟进~我再同时需求论坛客服帮助/ X0 y8 Y. `: F1 Z/ W
嗯嗯 财务说他正在帮您调整了' _2 V y# z8 e& E9 W% Q3 N5 v K
我这里有帮您备注了～ 他们审核存款就会知道了4 X& F, D" C6 B- |
11:51:071 y; q8 A B2 V
亲 已经帮您调整上分了
4 ?) C) ]( W1 [& E" ^; }6 U3 N11:58:15; k4 b. \% v! G& p5 |
问题是调整上分~不符合活动要求呢？
, ^! [( [/ M1 A' t" \: H我在咨询论坛客服呢
. k8 _3 z% Q$ B您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败
S ?2 w- B W6 |) @我有帮您备注起来了( L" |1 T4 v7 O+ {8 _4 B6 E7 Z/ F
11:59:47$ L3 A' |; J0 h$ g+ @; t
这个应该你说了不算的~要论坛客服同意才行吧？ |
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败- B" ?7 f* Q$ L, I
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