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[lastpost] => 2768953 会员我也肯定行咨询星宝合营解绑账号事宜 1758797631 天策-思思
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当前离线
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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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2 u# I4 E8 k# U楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。9 H8 G; u' D: `3 g5 h5 ^% U5 g
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: M8 b8 }% m$ t-----------------------------------------------------------------------------------------------------------------------
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。
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$ N4 W* _7 g: R2 i跟进情况描述：
1 b: C# d4 G, o* t# a2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服4 \4 j: |# B( ^) k3 k) M
2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。6 H9 b" M* M% l$ v3 j& [5 q4 W' A
2021-8-23 23:04【会员回复】——已到账
- |. N f3 K- j+ \0 t+ ^4 z) O; D1 K5 k2021-8-23 23:04【会员评价】——好评6 f* @( h: F4 b7 O; L0 B7 N! d, I
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本次咨询总结：
5 z* {. \# a: h# Y4 D本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
7 v1 \2 m! I9 Z4 a% `5 N7 a审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。7 m6 v9 U! _( |, B4 h2 c
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评价说明：
: x& l. q3 u6 M; V7 D1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
T( b$ j/ K2 F2 ^ W5 P2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 ?3 G1 f8 ?7 K1 a
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当前离线
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您好，亲爱的会员：
* D M6 _' b. ^0 }; [抱歉为您带来不便！
5 x* n$ c6 W1 P( W2 Y经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？
% d. |0 v0 `/ s5 y5 k6 A如果收到了，请您对这次的事务进行评价 【好评、中评、差评】% _: Y; t+ `$ n( R( J
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评价说明：
, p- }/ z: e& T8 F! I) V1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理5 D7 h; U; }, B3 r# ?1 r' x
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 9274 小时
本月在线: 45 分钟
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 14632 小时
本月在线: 599 小时
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9 L }2 a6 `, d q! Y# ^2 j$ s感谢您的好评 |
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