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富易堂客服请进，贵司财务系统出问题了吗？
[复制链接]
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当前离线
经验:
天策币:
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总在线: 2130 小时
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5 {2 ]3 a5 |, [+ e" G7 e& w! z" W5 R Y4 z% a2 S1 B. g
上午在线支付存款2百~参加贵司今日活动~存款订单支付成功~网银扣款也成功~但贵司站内却显示存款失败！% `& X, O. s/ @9 G( ]
还有1小时活动开始~请你赶紧处理一下~谢谢' X- J+ ]- N; Z( X3 O% z
咨询在线客服得知~不是掉单~是财务系统缓慢~客服说稍后调整上分~活动要求在线存款上分的~这样可吗？
1 [: r* [% b7 Z5 W |
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子龙这边已经帮你确认过了，存款的部份是没问题的，所以是符合活动报名资格，
/ Z: Y2 P: X' U! R等等就可以直接报名抢楼了，不用太担心喔！:) |
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当前离线
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2015/10/22 11:03:00 在线存款 PDRLRB1510211394428 RMB 200.00 失败
6 g# _9 w% \* z |
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问下贵司财务~多久可以处理好呢？
" F% D! f, H. I4 Y# t目前还不确定时间 很抱歉 他们一旦上分会通知我们的
7 D/ s: U. [2 d1 ~7 \+ u11:39:040 T3 r8 h# o+ p6 E1 A5 C' n* O
现在我查询到，存款失败呢，什么情况？？？
, S6 z# I2 G4 t+ {' v2 M因为太久没有查询款项，系统会自动显示失败1 r# F4 o$ B& Q5 k
等等财务查询款项会帮您调整上分的9 p4 u- }7 ]% g7 R; ]6 x! `; E+ r
11:42:29
% V) y4 x6 e$ _" @5 G* `/ t调整上分不可以！活动要求在线存款上分的！# n- }! I( P+ A) S! n |6 e
没关系，我会帮您备注起来的$ e1 ^& c1 k1 h* q: s* G
11:43:34
& r8 w. x4 v0 D Z请你继续跟进~我再同时需求论坛客服帮助0 P& g# C5 h/ Q- b5 Q ~" r! B
嗯嗯 财务说他正在帮您调整了* w e1 z9 v" F6 `
我这里有帮您备注了～ 他们审核存款就会知道了
3 j$ M. i/ Y9 S4 x z11:51:07
* x; Y2 C) y1 i5 s: f/ ?亲 已经帮您调整上分了
. }" V) J7 C6 ?0 J7 }' I11:58:158 E9 X+ P2 n% u8 v5 O' q# T
问题是调整上分~不符合活动要求呢？* u/ S: y; R8 o: O5 T
我在咨询论坛客服呢6 v7 K+ K5 f8 n- L* T. d7 r! i
您是特殊例子，您的确是有用在线支付存款，只是因为太久没收到款项系统变成失败6 J. Q# W6 _4 x6 V' R
我有帮您备注起来了
4 D. [; h! r6 L6 R9 L" q o# G; N11:59:47
8 F# r0 ]+ y6 K; ?& V2 K- i这个应该你说了不算的~要论坛客服同意才行吧？ |
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5 R) C- O4 J4 j
谢谢赵云解答~我9月16日PM过我的富易堂账号的~刚才也打招呼的方式说了我的账号~还需要再PM吗？ |
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