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[乐天堂]
会员gegexun咨询乐天堂帮助查询投注盈亏事宜
[复制链接]
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【论坛ID】：gegexun 【公司账号绑定】已通过 【咨询驻站客服区版规】：我已阅读确认 【咨询详细说明】：因为个人自身的一些特别原因，需要查询本人账号在乐天堂的历史总投注盈亏，尤其是2017年到2021年这几年的投注盈亏，但是在线客服只给查询三个月的，希望版主能帮忙联系在驻站客服帮忙查询一下。这个事情对本人特别重要，万望帮忙。
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本帖最后由 天策-萌二姐 于 2023-10-20 18:33 编辑 + v% _$ ]' R3 W x" O0 U
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好的，瑶娥这里转达客服，看看客服是否帮得到，还请稍等哟: r: X# a( i! D8 I7 L ]& r
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7 O0 I" N: Z+ L2 _, p跟进情况更新：
& c8 V8 o; r% O. i2023-10-20 08:20【版主回复】——版主-瑶娥接受咨询并转达客服4 T7 k- Q p) a, q5 E0 k- T% R8 k
2023-10-20 10:54【客服回复】——客服回复给予清晰解释
# i# P( ]3 P5 f) ?& e }0 `* T \2023-10-20 10:58【版主回复】——版主-瑶娥结束此咨询并要求会员评价
# ~; L9 X1 u0 ~: `4 _ A2023-10-20 18:30【会员评价】——好评' B. x; y7 R, r1 I6 ?
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评价说明：
+ }' u8 ~7 q! H: c3 ]1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理& o9 T$ m- i0 j o# ?
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。+ S9 j, G& ]* E0 o$ _5 ^# y6 E
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本帖最后由 乐天堂市场部 于 2023-10-20 10:57 编辑 ) X; `% K6 u( H6 F% }# j* M7 E$ f
6 f, a2 y* Z% e$ g! B0 s; ]1 B尊敬的玩家，您好：
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# U& z4 [$ b0 m4 ^& d 非常抱歉的告诉您，所有的查询均已官方客服的回复为准：查询期限为三个月。( Q K2 a+ I5 y; {
- s6 F+ U, O1 v' E7 E0 s 查询期限的限制期主要是出于数据安全和维护的考虑。安全：到期数据必须删除，因为存在的数据就有泄露的风险，没有对应的数据就没有对应的风险。维护：大量的数据保存在数据库中，会降低索取数据的速度，造成网站卡顿和玩家体验差，因此需要保持数据在小的规模。
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& X% m$ V+ u; e& H5 o# ^( z9 G7 Q 对您带来的不便请您谅解，也非常感谢您信任并选择乐天堂游戏。
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$ C8 v/ z% m' {1 S& _5 K 祝您在乐天堂鸿运大发，好运连连。
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) P. a! ]% ]9 g: ?$ `$ q& n 乐天堂市场部 |
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感谢客服前来回复，也解释清楚了楼主的疑虑，那么次咨询也告一段落啦，还请楼主给予此咨询评价：好评，中评，差评。谢谢！0 [9 e) r4 T' I9 I( W
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