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【会员论坛ID】qwertok139 【咨询公司】：188金宝博 【公司账号绑定】：已申请绑定。 【咨询内容】：36小时未出款，第一次在他家存款下注，20日晚的提款，按要求提交了身份证一次，然后过了十多个小时再提交了手执照片，依旧未出款，想问什么时候会出款？
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当前离线
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本帖最后由 天策-凌依 于 2021-8-25 16:25 编辑
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楼主您好，先不急的，我先找客服了解一下情况，有回复了会给您告知。1 @6 \) _/ m9 N' a8 ?
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* O- n& ^$ Q7 A$ x: ?" N( o-----------------------------------------------------------------------------------------------------------------------4 @9 R/ B2 }9 O6 @; L; w4 j( d
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会员诉求描述：会员已经交上所需的文件，但是已经过了36小时未出款。; ~3 Z/ e! |" M Y0 A
; {8 g1 H/ D' F9 g! B+ e跟进情况描述：
% n! p8 l; a$ I5 l* l" r8 Q2021.8.22 09:03【接受咨询】——版主柳妞开始记录咨询主题做持续跟进，并将情况留言转达给188金宝博客服。（周日客服休假）周日留言客服
1 w0 V" y% H4 g' m2021-8-23 18:30【客服回复】——188金宝博客服告知提款已经通过审核，正安排出款，正常情况会在2个小时内到账。
. j1 M v/ I2 A2 @6 f) b3 U5 A0 d2021-8-23 23:04【会员回复】——已到账+ y7 O% @. F E8 L4 B# a2 A5 \
2021-8-23 23:04【会员评价】——好评7 ?3 Z" r7 w/ Q
4 {4 g" i* R+ v; r7 k本次咨询总结：6 y; k0 J4 s( y0 g
本次咨询中，会员表现的理性，礼貌，有耐心。188金宝博客服回复和处理都很有效率和速度。
# @, j* i, O3 [' B ?审核通过后即安排出款说明2个小时内到账，会员收款后也给予【好评】结束本次的咨询。5 `5 c- |. H$ f+ |! z: {
& H7 Y- O# I: y$ i- g/ ~评价说明：
/ V! ]/ Q% `1 v! k5 S7 q1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
: w# B+ {) P1 X$ K6 b, c& {2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。1 l! u0 h E& R* I1 {& K' l
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当前离线
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您好，亲爱的会员：
; m8 q" i" R! ~5 [3 x抱歉为您带来不便！
8 s* h* ~9 r3 R- q% Y. T/ S经查询，提款已经通过审核，正在为您安排出款，正常情况会在2个小时内到账哦，请您留意~ |
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当前离线
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楼主您好，客服已经回复了在两小时内回到款，请问您收到款了吗？5 U7 Q" v1 p y& l$ g" e- o% V3 B
如果收到了，请您对这次的事务进行评价 【好评、中评、差评】1 z0 E* c" W1 d x* R5 M O3 `. `
1 Y1 D+ Y8 \( a6 X2 ^4 X+ f评价说明：' v. |6 ^7 i1 ~# I/ G0 L4 m
1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理
% K. _: z4 F( ?% ^" ?2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。 |
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当前离线
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总在线: 9274 小时
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当前离线
经验:
天策币:
活跃币:
策小分:
总在线: 15650 小时
本月在线: 392 小时
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8 o0 O& R, ^& _) `: d, L
感谢您的好评 |
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