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[E世博]
会员salooloo咨询E世博账户余额莫名消失问题
[复制链接]
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【会员论坛ID】：salooloo1 a7 T# Q* O9 h; {" S! g
【咨询公司】：E世博7 U. P- b2 f1 L7 i9 u* R4 M
【公司账号绑定】：已绑定
; o/ P- o$ F8 g& m2 N【咨询内容】：在E世博是老玩家，已有10年时间，之前也没出过问题。10月21日，账户余额4559元莫名其妙被提款。/ y Y% @0 K, c( ^' C! g
咨询客服才知道被提款到CG钱包，我本人从来没用过CG钱包。查记录发现，中间竟然有下注记录，这段时间我在开会，没登录过。
- h+ C) N) ^5 C+ D% R. G5 w 现在，客服回复是因为我没有绑定双重验证，资金还在CG钱包里，但是7天了，一直没给我明确的退款时间。
& ~" b) V( k- w I( ` 对E世博还是很信任的，不可能为了4000多块钱搞什么事情。希望尽快给我处理退款。
2 j* ?) u6 U. y5 I 另外，建议提升网站安全措施，否则让人很不放心。* J5 E2 i9 `8 T% W9 S0 v
7 ~. P8 \% f& f& {
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本帖最后由 天策-七玥 于 2022-10-27 14:31 编辑 3 ?1 a, D# i* G9 |* P: q
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好的，七玥这里会帮您联系驻站客服，请您耐心等待回应。
3 N; o& y& f% s--------------------------------------------------------------------------------------------------------------------* f& N) |, p5 x
跟进情况更新：
) [" |+ p6 c, X# G7 }1 }0 f8 B2022-10-27 09:51【版主回复】——版主-七玥接受咨询并转达客服/ W: C+ Z) ^: o' o" r v( x
2022-10-27 13:40 【客服回复】——相关问题已反馈公司，更多的客服无权干涉。建议有问题再咨询在线客服。* x- I" O$ d& K0 @# _
2022-10-27 13:52 【版主回复】——版主要求对本次咨询做出评价
6 u6 U, K: B3 U) A$ l& }2022-10-27 14:24 【会员评价】—— 中评, ^ l1 |, u$ P! b2 `5 Z' l
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评价说明：
' g8 [% m/ ^9 V1，如在公司（客服）无明显过错的情况下，如会员刻意给予差评，版主会客观分析做评价：中评处理 w2 h* O( R4 a* ]; B
2，如咨询客服已回复，但无法再7天（工作日）完成，会员保留日后追评的权力。- n8 k/ V, k2 G/ D9 v1 I/ C
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哥哥您好
: c3 M( J# R8 B9 V7 d% _0 Xe妹已将您的状况回报给相关单位了！
, J e* h! ?0 `' s请哥哥放心，公司会尽快协助您的问题的～- p7 M9 M1 L1 r. l* c
由于妹妹权力有限，无法了解详细原因 :($ t4 b' W0 | ~0 R
如还有其他疑问，可以再谘询线客服小姐姐唷！谢谢您。 |
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当前离线
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楼主，客服已经回应您了。能够给到的帮忙也只有这么多了，还请您对本次的咨询做出评价中评、好评、差评 |
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当前离线
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当前离线
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