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本帖最后由 天钢镚 于 2017-8-14 19:48 编辑 9 [0 r& l7 m5 c9 [9 e2 t) t) G
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【会员论坛ID】：iwatch2 f1 a' e1 F- ^
【咨询公司】： 头头
: `+ b, R9 x6 V: L& c【咨询内容】：0 G% j1 b0 c5 m
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昨天在你家注册了个账号，今天参加活动存了1018。
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$ P, \- u! a0 v! B9 B8 i/ u0 l Q中途我转了两笔款到别的账号里面（888+112，合计1000，也就是本金）。打完流水后，想提款。发现转出去的1000 不见了，找在线客服查询，到现在也不知所谓。8 x* x' B0 i5 i! x0 Y8 ?
难道资金就可以这么随随便便说没就没了么？如果玩家不提出问题是不是真的没有了么？' i# K' o8 P4 u
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到现在还没回复我的资金的去向，真有这么难？' X8 K5 I# N1 P; ^" l0 n( ?, `- ]' D
^4 q0 O7 R1 [帮我追问一下，我转的两笔款去哪里了~ （附截图）
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) y t; B8 b! _1 k谢谢~# @/ Y4 J% _* L- j& X0 Z! C& \$ [1 r
下午就找了在线客服，一直没能解决，好像很难一样？9 h% ~+ p' Q6 r: S* O, E' _
这庄可能太小了，老板兼会计，老板娘做客服？ |
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问题终于解决了，但是资金出现的异常情况之真相没有得到任何解释和说明。( G0 L x/ c3 }' h; J5 |
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还是要请你在该贴跟帖对客服进行一个评级“满意，一般，差” |
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1 I8 V+ F Z1 I h4 `: P1 E4 t2 O现在已经在提款审核中，但是还是没有得到任何解释。
& n, r2 }. X1 W+ F7 t) C1 V! `& T如果最终没有解释的话，就给差评。 |
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您好，看了你的截图，你的1000元转入了PT老虎機钱包，没有不翼而飞 ，还是在你的账户里面。“转账”只是在头头账号的游戏平台间转账，钱还是属于你的；如果你想“提款”，必须点击提款才是正确的。 |
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4 S; H* p& c/ ^7 [& ?: E/ r当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.52 Q4 S- D- R$ q8 c+ U
1 S7 N i# T" I% @" M0 P! s8 T这个问题绝对不是这么简单。期间我转过两次账，每次转账后我都能看到各个账户里的资金状况。( H u& r% B; E0 m- u ~
6 ~. }$ u' v/ Y5 R只是在最后后要提款的时才发现原本账户里的资金不见了。我从下午五点多就联系在线客户解决，几个小时都没解决，而且最终也没对此事做出解答。 |
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iwatch 发表于 2017-8-15 10:55
' x) Q: ]# B2 G" Q2 w当时我按在线客服的提示进入PT游戏平台里也没看到。而且我还试过投注一手， -2.5
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这个问题绝对不是这 ...
您提款的前提是需要把在PT钱包里面的钱转出来，才能提款。你可以PM我你的头头账号和你的QQ号，我这边解释给你听。 |
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5 `0 o7 Z& M( u4 o% ~' p6 E' N. ?1 e4 E客服妹妹，我最后说一次。
2 a. E) a+ b% F5 g昨天下午的时候，“捕鱼王” 和 PT（ Playtech - IM )账户突然全部都是 0元，
Q! i( s# R6 \# }# y按照在线客服的要求，退出游戏后重新登陆账号进入PT游戏，还是没有看到资金。期间我还下了把，输 2.5元。, @/ ?8 R' v# ~% P5 o! h
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然后反复和在线客服交涉。直到深夜）0：10分左右，终于看到PT账号上面显示1000资金。& D# }+ p3 ?7 @# k" R& x
虽然最后资金提款来了，但整个过程没有客服解释或说明（当时跟进的客服说是会告知结果，可能是站内信的方式）。
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当前离线
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1 t0 n8 e0 c6 z. S2 T% V
资金到账了，在线客服真的很不给力。
* o/ x z9 v- B. a4 ?5 W9 T就评一般吧。 |
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